At Ingenuware, we value your
right to keep your personally identifying information private. We use the Internet daily
ourselves, and want the same privacy you do! That's why we won't
EVER give, sell, rent, lease, or otherwise release your personally
identifying information to anyone else under any circumstances. Additionally, we want you to be comfortable on our website, and that
means making this promise to you, our customer, and following
through on that promise, as we have always done.
Ingenuware Need My Personally Identifying Information At All? How
Is It Used?
We need your personally
identifying information in order to serve you, our customer:
- When visiting our website, or downloading or
installing an Ingenuware product, we may offer
you the opportunity to receive notification of product updates and
the launch of new
products, etc. This is entirely optional... you can always choose
to not sign up for our email notifications. If you do choose
to sign up for the email notifications, your email address is
required so we have somewhere to send them.
- If you fill out our technical
support form or
contact form on our website, or email us, we want to be able to get back to you, so a valid email
address is critical. If we don't have your email address, we can't get back to
you, since there would be nowhere for us to send our reply.
And a name is helpful too, so we don't have to address it to
"Hey You!". Further, we may need to validate your
software license in order to provide support to you.
- When placing an order,
your name and billing address are matched against credit card company records for
name and address verification. This is part of keeping your
online purchasing experience safe and secure. Also, when placing an order,
your email address is crucial so we can email your receipt with your
license key(s) to you.
Ingenuware Protect My Personally Identifying Information?
As previously stated in our
promise to you, we do not give, sell, rent, lease, or otherwise release
your personally identifying information to third parties. Also, we
do not store your personally identifying information on our web server,
as some companies do. We consider that to be a security
risk. All of your personally identifying information is stored on
our private corporate computers in our main office, and is not
accessible from the Internet at all, so there's absolutely no risk of
someone stealing your information. Additionally, should you
purchase something from our Secure
Online Store, we do not store your credit card numbers on our
web server at all
under any circumstances. Your credit card is used by our secure
web server for the moment of purchase only, through an SSL secure
(encrypted) connection, then immediately discarded, which makes your
purchasing experience with us as secure as going to your own bank.
In short, we vigilantly guard
your personally identifying information as if it were our own.
ONCE AGAIN - We are committed to
keeping your information PRIVATE. We simply REFUSE to redistribute
any of your information, and that's final.
request by a court or law enforcement officials, we will give
personal information to such officials. This is done in order to
promote online security and keep our customers safe from those who would
steal from them or defraud them.